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Case Studies

Stepping into the Future: New Balance Empowers 25 Stores with Telco ICT's Integrated IT Refit!

Telco ICT installed and configured new technology across all 25 stores and established ongoing account management for Telstra .

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Stepping into the Future: New Balance Empowers 25 Stores with Telco ICT's Integrated IT Refit!
Experiencing a lagging internet connection and compromised data security across its five national offices, Elcon Cables sought a practical solution, so it turned to our Telco ICT Group team.

The transformation enhanced the user experience for Elcon Cables’ 50 staff members and led to a significant increase in productivity, enabling the team to achieve more.

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Experiencing a lagging internet connection and compromised data security across its five national offices, Elcon Cables sought a practical solution, so it turned to our Telco ICT Group team.
Vacsal partnered with Telco ICT to overcome unreliable internet, weak cybersecurity, and an outdated website.

Victoria Aboriginal Community Services Association Ltd, an organisation dedicated to empowering the Aboriginal community in Victoria, faced significant IT challenges. With four sites under its belt, VACSAL’s Head of IT sought assistance from Telco ICT to address a series of pressing issues hampering its operational efficiency.

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Vacsal partnered with Telco ICT to overcome unreliable internet, weak cybersecurity, and an outdated website.
Telco ICT Group transformed Austin Clothing/Gazman's mobile communication infrastructure, delivering cost savings.

Austin Clothing/Gazman, a prominent name in the Australian fashion industry, encountered significant challenges with its mobile communication services. With a team of over 700+ employees spread across various locations, they required efficient and reliable mobile solutions to support their operations.

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Telco ICT Group transformed Austin Clothing/Gazman's mobile communication infrastructure, delivering cost savings.
From Struggling to Thriving: Witness How Keysborough Veterinary Practice Achieved a Staggering 450 Leads per Month, with Keyword Ranking Doubled & a Remarkable 60% Organic User Surge!

Telco ICT Group enabled Keysborough Veterinary Practice to concentrate on their core service by leveraging their specialty in digital transformation to tackle the Practice’s challenges with online visibility.

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From Struggling to Thriving: Witness How Keysborough Veterinary Practice Achieved a Staggering 450 Leads per Month, with Keyword Ranking Doubled & a Remarkable 60% Organic User Surge!
From Obscurity to Prominence: Unravelling the Soaring Success of Team Elite Physio - Propelling Leads from 5 to 30 per Month through Local SEO and Google Ads with Telco ICT!

With a negligible online presence, Team Elite Physio was in dire need of bolstering its digital presence, and Telco ICT delivered this boost, leading to significant growth and success across all platforms.

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From Obscurity to Prominence: Unravelling the Soaring Success of Team Elite Physio - Propelling Leads from 5 to 30 per Month through Local SEO and Google Ads with Telco ICT!
As a leading provider and manufacturer of service bodies for utes, trailers and trucks, HiDrive Group faced challenges with network connectivity, data security, and manageability.

These limitations inhibited its daily operations and exposed it to potential security vulnerabilities. Our Telco ICT team stepped in to deliver a transformative solution, significantly improving HiDrive’s network efficiency and security posture.

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As a leading provider and manufacturer of service bodies for utes, trailers and trucks, HiDrive Group faced challenges with network connectivity, data security, and manageability.
Slow internet and security concerns affected Perks Hotels, which partnered with Telco ICT Group to implement an SD-WAN solution and manage a Meraki network.

First impressions are everything in the hospitality industry. For Perks Hotels, a South Australian group with four strategically located properties, these impressions hinge on a seamless guest experience and efficient staff operations.

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Slow internet and security concerns affected Perks Hotels, which partnered with Telco ICT Group to implement an SD-WAN solution and manage a Meraki network.
Victoria's Burra Foods, a name synonymous with the creamy goodness of top-notch dairy ingredients, faced a connectivity crisis.

An assortment of different service providers made their network unreliable. Inconsistent performance and constant worries about network redundancy threatened to negatively impact their operation.

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Victoria's Burra Foods, a name synonymous with the creamy goodness of top-notch dairy ingredients, faced a connectivity crisis.
Days Eggs, a leading provider in the egg production industry, faced significant challenges due to poor connectivity across their multiple sites.

Days Eggs, a thriving South Australian egg producer, struggled with slow and unreliable mobile data connections across its farms. However, after implementing a state-of-the-art SD-WAN solution, Days Eggs not only solved the connectivity problem but also saw a significant boost in performance, security.

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Days Eggs, a leading provider in the egg production industry, faced significant challenges due to poor connectivity across their multiple sites.
GPS Electrical had goals to grow - and they needed an IT partner to help them scale safely and efficiently.

Telco ICT Group allowed GPS Electrical to focus on what they do best, while harnessing their own expertise in IT transformation.

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GPS Electrical had goals to grow - and they needed an IT partner to help them scale safely and efficiently.
From $200 to over $25k within 4 months: How Telco ICT Revived SUPO Castors with SEO & Google Adwords!

With success hinging only on foot traffic and word of mouth, this large retail store really needed to get the word on the street to boost sales.

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From $200 to over $25k within 4 months: How Telco ICT Revived SUPO Castors with SEO & Google Adwords!
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Frequently Asked Questions

Common Questions About IT Consulting

Straight answers to the questions business owners ask before engaging a consultant.

Round-the-clock monitoring of your servers, workstations, network and cloud, plus patching, backup management, security tooling, helpdesk support and a dedicated account manager. It is a fixed monthly fee covering the day-to-day running of your IT. Projects like a cloud migration or an office relocation are scoped and quoted separately, so you always know what sits inside the retainer.

Most tickets are picked up within 15 minutes, and our average response across managed clients is under two hours. Anything stopping your business from trading escalates straight to a senior engineer. You get a person on the phone, not a ticket number and a queue.

Pricing is per user or per device depending on your setup, and it is fixed monthly, so the invoice is the same number every month no matter how often you call. We scope it after a free assessment of your current environment. No hourly billing, no surprise line items, no lock-in contract.

Yes. Co-managed IT is one of the more common arrangements we run. Your internal person keeps the relationships and the day-to-day, and we sit behind them with the specialists: cyber, cloud architecture, network design and after-hours cover. It is how a business with one IT staff member gets a full team without hiring one.

No. We start by documenting and stabilising what you already have. If something is genuinely holding you back or is a security risk, we will say so, cost it, and let you decide the timing. Anything we recommend replacing comes with the reason and the business impact attached, not just a quote.

Week one is discovery: documentation, access, asset register and a full audit of what is in place. Weeks two and three we deploy monitoring, patching, backup and security tooling and close the highest-risk gaps. Week four we walk you through what we found, what we fixed and what is queued next. Your team keeps working throughout.

Yes. Our office is at 395 High Street, Ashburton, and our engineers are here in Victoria. Most support is delivered remotely because it is faster, but when a job needs someone physically on site, someone from our team turns up rather than a subcontractor you have never met.

Essential Eight is the Australian Cyber Security Centre’s baseline set of eight controls for preventing ransomware and data breaches. Most businesses do not need Maturity Level 3, but almost all should be at Level 1 or 2, and insurers and larger clients increasingly ask. We assess where you sit and build up in stages rather than all at once.

That is the usual situation. We can run the assessment now, show you what a transition looks like, and time the switchover to your contract end date. We handle the handover of documentation, licences, domains and vendor accounts. Most migrations run over two to four weeks with no downtime for your staff.

Book a free IT assessment. We spend about an hour understanding your setup, your pain points and where the business is heading, then come back with what we would fix first, in what order, and what it costs. No obligation, and you keep the findings either way.

Free IT Assessment

Find Out What Your Current IT Setup Is Actually Costing You

Book a free IT assessment with a senior engineer. We review your infrastructure, security posture, backups and vendor contracts, then tell you what we would fix first, in what order, and what it would take to get there. No obligation to switch providers. You keep the findings either way.

or call us now: 1300 414 214

Book a Free IT Assessment

One hour with a senior engineer. We reply within one business day.

We reply within 1 business day. Your details stay private.

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  • 90-Day Money-Back Guarantee

  • No Lock-In Contracts

  • Satisfaction or Your First Month Is Free

Common Questions

Is your support 24 hours?

Yes. We have people available whenever you need us. We understand that your tech runs 24 hours, and you need it be working at all times.

Are your services customised for my business?

Yes. There is great off the shelf software. But we know one size never fits all. So anything we set up for you is designed to make your business run smoother and in the way you want it to.

Are your services expensive?

No. Reliable tech is the life blood of your business. We keep it running smoothly so your business can keep making money. All our services are fixed fees, so you never get any nasty surprises.

What's the next step?

Simply book a chat with one of our experts. We'll have a chat about exactly what you need and how we can help. If you like our approach then we'll give you a fixed price quote and get everything up and running for you, fast!

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