Business phones system melbourne

Days Eggs

Image
Summary

Days Eggs, a thriving South Australian egg producer, struggled with slow and unreliable mobile data connections across its farms. However, after implementing a state-of-the-art SD-WAN solution, Days Eggs not only solved the connectivity problem but also saw a significant boost in performance, security, and streamlined workflows.

Icon

Improving Connectivity and Security for Days Eggs

Days Eggs, a leading provider in the egg production industry, faced significant challenges due to poor connectivity across their multiple sites. With over 90 employees working from nine different locations, the company struggled with data security risks and management issues caused by their reliance on mobile connections.

In collaboration with its IT Manager, Telco ICT Group transformed Days Eggs network infrastructure using SD-WAN with fixed wireless NBN connections and managed Meraki solutions.

Icon

The Challenge: Juggling Connections

Days Eggs, renowned for its quality products and excellent service, encountered substantial operational inefficiencies due to unstable and insecure mobile connections. This meant critical tasks, like order processing and data synchronisation between sites, took forever.

Each of their nine sites, ranging from production facilities to administrative offices, experienced:

• Poor Connectivity: Frequent interruptions in internet service hampered daily operations, affecting productivity and communication.

• Data Security Risk: Mobile connections pose significant security risks, potentially exposing sensitive data to breaches.

• Management Issues: Managing a dispersed network environment with varying connectivity and security levels was cumbersome and time-consuming for the IT department.

These challenges hindered the company’s operational efficiency and compromised its reputation and business continuity.

Icon

The Telco ICT Group Solution: Creating A Winning Network

Recognising the need for a more robust and secure network solution, Our Telco ICT Group team spearheaded the implementation of an SD-WAN with Fixed Wireless NBN connections across all sites. This comprehensive solution included:

SD-WAN (Software-Defined Wide Area Network)

• Centralised Management Platform: The SD-WAN solution provided a centralised platform that enabled seamless control and monitoring of the entire network. The centralised platform transformed network management. The IT team could now oversee all nine sites from a single interface, streamlining operations and significantly reducing the complexities of managing a geographically dispersed network.

• Consistent and Reliable Connectivity: SD-WAN ensured consistent and reliable connectivity across all nine sites. Dynamically routing traffic based on real-time conditions minimised downtime and enhanced overall network performance, ensuring employees could work efficiently without interruptions.

• Optimised Traffic Flow: The SD-WAN optimised traffic flow, prioritising critical business applications and ensuring they received the necessary bandwidth. This led to improved application performance, particularly for data-intensive tasks, essential for maintaining productivity.

Fixed Wireless NBN Connections

• Stable, High-Speed Internet: Fixed Wireless NBN connections replaced the unreliable mobile connections that were previously in use. As a solution, the stable, high-speed internet improved employees’ overall user experience across all sites.

• Superior Bandwidth: The new connections delivered premium bandwidth and could handle the high data demands of Days Eggs’ operations. The upgrade worked more efficiently for data transfer between sites, accessing cloud services, and using communication tools that required high bandwidth.

• Reduced Latency: Fixed Wireless NBN connections also helped reduce latency, resulting in faster response times for network requests. The upgrade improved efficiency for time-sensitive operations while contributing to a smoother overall user experience for day-to-day activities.

Managed Meraki Solutions

• Advanced Security Features: Meraki was implemented at all locations and offers advanced security features such as intrusion detection, threat protection, and content filtering.

• Simplified Management: Simplified network management enabled a user-friendly interface, allowing for easy configuration, monitoring, and troubleshooting of network devices.

• Proactive Issue Resolution: Taking a proactive approach ensured a secure and efficient network environment, minimising disruptions and maintaining high levels of network availability.

Enhanced Security Protocols

• Security Measures: Introducing stringent security measures now protects sensitive data from potential breaches. Implemention of security included firewalls, robust encryption protocols, and stringent access controls. These measures ensured that only authorised personnel could access critical information.

• Regular Updates and Monitoring: To safeguard the network against emerging threats, regular updates and monitoring were implemented. This included patch management, continuous vulnerability assessments, and real-time threat detection, ensuring that the network remained secure and resilient.

• Comprehensive Security Training: We also conducted comprehensive security training for employees, raising awareness about cybersecurity best practices and the importance of adhering to security protocols.

Icon

Results: The Business Impact

The improved network that Telco ICT Group provided as a solution created Days Eggs’ operations to run more smoothly. Here’s how its success impacted their business:

  1. Improved Employee Productivity:
    • With reliable connections, employees can work without interruptions, boosting productivity.
    • Better communication and collaboration tools created a more cohesive and efficient work environment.
  2. Cost Savings:
    • Less downtime and fewer operational inefficiencies led to considerable cost savings.
    • Streamlined network management reduced the need for extra IT resources, cutting operational costs.
  3. Enhanced Customer Experience:
    • A reliable and secure network means the business now consistently supplies quality products and delivers them promptly.
    • Days Egg’s reputation was strengthened and saw an increase in customer trust and satisfaction.
  4. Strategic Advantage:
    • The SD-WAN solution enabled using the latest technologies and innovations, giving them a competitive edge.
    • Focus was now possible on strategic growth initiatives, driving long-term success and profitability.
Icon

A Network Transformation for Future Success

Implementing SD-WAN with Fixed Wireless NBN connections and managing Meraki solutions at Days Eggs revolutionised their network infrastructure.

Prior network limitations held Days Eggs back. The improved connectivity, robust security protocols, and simplified management provided a winning recipe for success. Inspired by Days Eggs’ Success? Looking to build a stronger network for your own business? We at Telco ICT Group are your connectivity architects. Let’s work together and implement a solution that unlocks your full business potential. Contact us at Telco ICT Group, and let’s get started on implementing a network solution for your business.

OUR IT PARTNERS

Partnering with industry leaders

WatchGaurd
Cisco
Microsoft
Telstra
Fortinet
Sophos
Frequently Asked Questions

Common Questions About IT Consulting

Straight answers to the questions business owners ask before engaging a consultant.

Round-the-clock monitoring of your servers, workstations, network and cloud, plus patching, backup management, security tooling, helpdesk support and a dedicated account manager. It is a fixed monthly fee covering the day-to-day running of your IT. Projects like a cloud migration or an office relocation are scoped and quoted separately, so you always know what sits inside the retainer.

Most tickets are picked up within 15 minutes, and our average response across managed clients is under two hours. Anything stopping your business from trading escalates straight to a senior engineer. You get a person on the phone, not a ticket number and a queue.

Pricing is per user or per device depending on your setup, and it is fixed monthly, so the invoice is the same number every month no matter how often you call. We scope it after a free assessment of your current environment. No hourly billing, no surprise line items, no lock-in contract.

Yes. Co-managed IT is one of the more common arrangements we run. Your internal person keeps the relationships and the day-to-day, and we sit behind them with the specialists: cyber, cloud architecture, network design and after-hours cover. It is how a business with one IT staff member gets a full team without hiring one.

No. We start by documenting and stabilising what you already have. If something is genuinely holding you back or is a security risk, we will say so, cost it, and let you decide the timing. Anything we recommend replacing comes with the reason and the business impact attached, not just a quote.

Week one is discovery: documentation, access, asset register and a full audit of what is in place. Weeks two and three we deploy monitoring, patching, backup and security tooling and close the highest-risk gaps. Week four we walk you through what we found, what we fixed and what is queued next. Your team keeps working throughout.

Yes. Our office is at 395 High Street, Ashburton, and our engineers are here in Victoria. Most support is delivered remotely because it is faster, but when a job needs someone physically on site, someone from our team turns up rather than a subcontractor you have never met.

Essential Eight is the Australian Cyber Security Centre’s baseline set of eight controls for preventing ransomware and data breaches. Most businesses do not need Maturity Level 3, but almost all should be at Level 1 or 2, and insurers and larger clients increasingly ask. We assess where you sit and build up in stages rather than all at once.

That is the usual situation. We can run the assessment now, show you what a transition looks like, and time the switchover to your contract end date. We handle the handover of documentation, licences, domains and vendor accounts. Most migrations run over two to four weeks with no downtime for your staff.

Book a free IT assessment. We spend about an hour understanding your setup, your pain points and where the business is heading, then come back with what we would fix first, in what order, and what it costs. No obligation, and you keep the findings either way.

Free IT Assessment

Find Out What Your Current IT Setup Is Actually Costing You

Book a free IT assessment with a senior engineer. We review your infrastructure, security posture, backups and vendor contracts, then tell you what we would fix first, in what order, and what it would take to get there. No obligation to switch providers. You keep the findings either way.

or call us now: 1300 414 214

Book a Free IT Assessment

One hour with a senior engineer. We reply within one business day.

We reply within 1 business day. Your details stay private.

Our Trusted Partners

  • Telco ICT Group
  • Telco ICT Group
  • Telco ICT Group
  • Telco ICT Group
  • Telco ICT Group
  • Telco ICT Group
  • Telco ICT Group
  • Telco ICT Group
  • Telco ICT Group
Contact Us

Let's Talk

  • 90-Day Money-Back Guarantee

  • No Lock-In Contracts

  • Satisfaction or Your First Month Is Free

Common Questions

Is your support 24 hours?

Yes. We have people available whenever you need us. We understand that your tech runs 24 hours, and you need it be working at all times.

Are your services customised for my business?

Yes. There is great off the shelf software. But we know one size never fits all. So anything we set up for you is designed to make your business run smoother and in the way you want it to.

Are your services expensive?

No. Reliable tech is the life blood of your business. We keep it running smoothly so your business can keep making money. All our services are fixed fees, so you never get any nasty surprises.

What's the next step?

Simply book a chat with one of our experts. We'll have a chat about exactly what you need and how we can help. If you like our approach then we'll give you a fixed price quote and get everything up and running for you, fast!

MENU