7 Facts You Must Know About NBN Ready Phone Systems

Finding strategies to help a business compete and prevail against all levels of competition is the responsibility of management in any given organisation. 

These days, small and medium-sized businesses can employ new technological tools to help them compete with businesses of any size or location.

An NBN phone system, also known as a hosted PBX phone system, is an extremely useful tool that can transform how your business communicates.

These advanced communication solutions provide your small businesses with numerous advantages that increase your efficiency and productivity.

Considering a new NBN phone system? We’re here to help you explore your options. We’ll explain how each solution supports unified communications for your business.

What Does it Mean to Have NBN-Ready Phone Systems?

When discussing NBN phone systems, most people typically refer to hosted phone systems. However,  you still have a choice between Hosted Phone Systems and Traditional PABX Phone Systems. Here’s  a deeper explanation of each:

1. Hosted Phones

Hosted phone systems go by several names, including:

• Virtual phone systems
• VoIP phones for NBN
• Cloud phone systems
• Cloud-based systems

With a hosted solution, your phone system’s programming, functionality, and data are all stored “in the cloud” rather than in a physical PABX box in your office.

These systems are the premier NBN-ready phone systems available because they require fast internet to perform optimally, exactly what the NBN delivers.

Historically, only large businesses with the financial resources to connect their offices to dedicated, high-speed internet could utilise hosted phone systems. Thanks to the NBN rollout, small businesses can now access affordable high-speed internet services with sufficient bandwidth to operate sophisticated VoIP phones for NBN.

2. Traditional Phone Systems

Traditional phone systems have operated using a physical box located in your office for many years before Hosted Solutions emerged.

Calling and receiving on PABX systems has traditionally been accomplished via PSTN, ISDN, and (more recently) SIP trunks.

If you’re researching NBN phone systems, traditional PABX systems remain viable options. Just because they aren’t cloud-hosted doesn’t mean they can’t leverage the high-speed data and VoIP capabilities that NBN provides.

The most crucial factor is your PABX’s IP compatibility, which enables digital data transmission and reception.

In most cases, even if your system isn’t IP-enabled, it can be configured to work with NBN. However, this depends on the type and age of your phone system, so consult with a supplier to understand your specific situation.

7 Facts You Need to Know About a Hosted NBN Ready Phone System

Let’s face it, the NBN rollout has been, well, eventful.

But one certainty is that it’s revolutionising Australian business communication, particularly when it comes to phone systems. We’ve entered the era of hosted NBN phone systems, sleek, powerful solutions ready to transform your business communications.

Before you get caught up in marketing hype, let’s cut through the jargon with these 7 essential facts about NBN phone systems:

•  Seamless NBN Migration

Even if the NBN hasn’t reached your area yet, you should prepare for it. Your business will eventually need to transition to NBN services. The good news? You can implement VoIP phones for NBN even before NBN arrives, provided you have a reliable internet connection now.

Our clients using ADSL services to run their VoIP phones for NBN have experienced no issues. However, we maintain complete transparency. If we know your internet connection is unreliable, we’ll advise against implementing SIP services.

Before deploying SIP with an ADSL service, ensure your provider conducts proper testing and offers clear guidance on phone system integration.

• Remarkable Cost-Effectiveness

When comparing providers, you’ll notice various promotions and offers, but always read the fine print to identify potential hidden costs. With the right supplier, your NBN phone system can deliver significant cost savings.

For instance, we provide FREE programming updates to your settings and features throughout the lifespan of your system, along with numerous popular features in our Hosted NBN phone systems. Avoid providers who charge for simple adjustments like call routing changes or voicemail diverts—these services can quickly become expensive.

•  No Hardware Maintenance Headaches

The days of maintaining a bulky PABX box in your office are over. With VoIP phones for NBN, there’s no need for technical specialists to upgrade features or perform routine maintenance.

Your hosting provider can handle everything remotely. In many cases, you can even update features and settings yourself through a user-friendly web interface.

The key advantage is that system adjustments require minimal effort, and you’ll no longer worry about hardware damage, theft, or maintenance.

• Future-Proof Technology

Since everything is cloud-based, all updates and upgrades happen automatically in the background. This means your NBN phone system never becomes obsolete. Our hosted system includes FREE lifetime software upgrades, delivering both cost savings and technological longevity.

•  Simple Installation and Connection

Setting up VoIP phones for NBN is remarkably straightforward. Simply plug in your pre-programmed handsets, the only physical components in your office, and you’re ready to go. Your supplier should handle all the programming with your customised features and settings beforehand.

•  Lower Initial Investment and Ongoing Savings

A hosted NBN phone system can be implemented for approximately the same initial cost as a traditional PABX, but with significantly lower recurring expenses, especially if you choose your provider wisely.

Call rates and rental costs for SIP phone lines can be up to 60% less than traditional lines once you leverage NBN connectivity for phone calls.

You’ll save even more by selecting a provider who doesn’t charge for unused features or for updating your system settings, unlike the cost of hiring technicians to adjust traditional PABX configurations.

• Effortless Scalability

Adding remote workers, new offices, or work-from-home staff to your NBN phone system is remarkably simple. Simply request your hosting provider to program compatible phones—all they need is an internet connection.

This means your VoIP phones for NBN can grow alongside your business without requiring substantial additional investment.

Conclusion

Now that you understand more about NBN phone systems, you can appreciate why it’s crucial to comprehend your options when investing in a new communication system.

We understand that this guide can’t cover every possible question, and you may still have specific concerns about implementing VoIP phones for NBN in your business. Our NBN phone system experts are available to speak with you anytime. We’re always ready to provide personalised guidance and assistance.

Contact us today to discover how our NBN phone systems can transform your business communications.

Frequently Asked Questions

1. Do I need a special phone for NBN?

Answer: Yes, you’ll need either VoIP-compatible phones or adapters for your existing phones to work with NBN. Traditional phones won’t work directly with NBN without these compatible devices.

2. Can I keep my landline number when switching to NBN?

Answer: Yes, you can keep your existing phone number when moving to an NBN phone system. This process is called “porting”, and your NBN service provider can handle this for you during the transition.

3. What happens to my phone during a power outage?

Answer: Unlike traditional landlines, NBN phone systems typically won’t work during power outages unless you have backup power solutions like a UPS (Uninterruptible Power Supply) or battery backup installed.

4. Are NBN phone calls cheaper than traditional landlines?

Answer: Yes, NBN phone calls are generally much cheaper than traditional landline calls, especially for long-distance and international calls. Many providers offer unlimited local and national calling packages at competitive rates.

5. How reliable are NBN phone systems?

Answer: NBN phone reliability depends on your internet connection quality. With a stable NBN connection, call quality is excellent. However, internet disruptions will affect your phone service, unlike traditional copper phone lines.

6. Do I need to wait for NBN to be connected before getting an NBN phone system?

Answer: Yes, you need an active NBN connection before setting up an NBN phone system. However, some VoIP services can work on existing internet connections before NBN is available in your area.