9 Prime Benefits of using VoIP Phone System for Small Business

Managed IT Services for Small Business

VoIP means “Voice over Internet Protocol.”

As the name tells, VoIP is a technology that allows its users to make and receive calls over the internet. VoIP converts sound into a digital packet of information and send them to the receiver via a broadband line. It is the same as making phone calls using a regular landline. Although, you will need a broadband connection to start a conversation via VoIP.

Today, VoIP became a popular technology because of its flexible and reliable nature. You don’t need additional hardware after the installation to get started with VoIP. Hence, it is a much cost-effective option as compared to a traditional phone. And, today, almost every business, especially mid and small-sized enterprises use VoIP as their professional essentials. In this article, we’ll look out the prime advantages of using VoIP. Also, know why a VoIP phone system for Small Business is better than traditional phone services?

So let’s get started with the number #1.

1) Cost-Effective

Budget is one of the prime aspects of a business that a businessman must not ignore. And, if you can save more than half bucks just by choosing a new method, you must choose it. Likewise, you can save 50% of the money you’re spending right now by installing a VoIP phone in your business.

While installation of the local phone requires various hardware and types of equipment, VoIP can be handled via software or cell phones. Also, a local phone first requires a wiring installation before work properly. Moreover, you need a professional engineer to examine all these powerlines whenever it will stop working. On the flip side, VoIP doesn’t need powerline installation and will work perfectly on your existing internet connection. Plus, you will save space and cost for moving locations because VoIP doesn’t require you to host the phone system.

Overall if we’ll talk about the cost, an average phone line will cost you $50. And, if you’ll get a severe wiring problem, it could go around $70-120 per user. Meanwhile, VoIP comes in different packages and plans but on average it can cost $20 per user. It is clear how VoIP lowers the maintenance, hardware, service costs and cuts your phone bills by more than half. Therefore, it is a suitable option for startups and small businesses.

2) Better Voice Quality

VoIP is cheap but it doesn’t mean it lacks quality. Even, VoIP gives you a better calling experience as compared to traditional phone calling. If you have a stable and fast internet connection, you will get a crisp and clear voice quality without any lag or call drop-out issues. In short, you’ll get a superior calling experience but you must have a reliable internet connection with good bandwidth.

Moreover, VoIP phones are made with an agenda of creating a more professional environment for business meetings. Therefore, VoIP phones come with features like noise-canceling microphones and advanced audio compression. As a result, you get a quality calling experience as well as a productive meeting, without any interruptions.

3) Advanced Security System

Now you might think- does a phone system require any kind of security? Well, the answer is yes. Unfortunately, most of the people who use the phone don’t think about it and end up meeting fraud. Comparitech shares the stats– in 2019, around 40% of all the phone calls received in the US were spam calls. In the business world, security is a big deal and you can’t neglect this fact. Moreover, these frauds are increasing day by day. According to TechRepublic, phone scams will go upward up to 270% in 2020 than in 2019.

Moreover, VoIP has advanced IP technology and improved identity management. Also, it comes with features like push notifications for suspected behavior, undergoes independent security audits, and strong password recommendations. Plus, you get hosted VoIP providers who work all the time to protect their networks. In conclusion, VoIP can help you a lot to make your business secure from security threats and scams phone calls. You only have to find a trustworthy VoIP provider that promises to give you all these security features. That’s how you make your business more secure, and reliable, for a long extended run.

4) Wide range of Accessibility

This is one of the prime benefits of VoIP and every small business fell in love with it. Your VoIP phone will not be installed in a fixed location. Moreover, it is like a cordless phone with a cloud-based VoIP service. So you can take it with you wherever you will go to make calls from anywhere. Just make sure to have a stable and fast internet connection.

Moreover, this single VoIP feature leads you to more benefits that increase your productivity multiple times. For example, right now, every business is being preferred to work from the home method. And, VoIP phones allow your

employees to work without presenting physically at the office. Also, VoIP allows you to retain the same VoIP number. Even after you changed your business change address. Therefore, it could be one of the best options for nomadic people who do travel while running a business remotely.

5) More Scalable

In finance, Scalability means how we increase the company’s profit or efficiency after-sales volume increases. As a startup, small or mid-sized business, it’s hard to determine the number of resources you will need, especially the phone lines. Still, a communication system is a prime aspect of your business because no communications equal to no sales. And, no sales equal to no profits.

Moreover, VoIP can help you to rise up from this confusing situation. With VoIP technology, you can add a new line as soon a new staff member enters your company. Likewise, you can reassign an existing line to another executive or you can remove it completely. Furthermore, you won’t need any expensive hardware and a dedicated line to set up a new communicator for a new office member. No matters, if your business is growing at a pace of 87% or you recently opened another business branch, you can easily scale your business using VoIP phones.

6) Multitasking

VoIP is not like a traditional phone but it allows you to do much more than that. It allows you to add various kinds of VoIP integrations to the system. Later, you can use these integrations for executing various functions. Therefore, you can easily do multitasking to increase your work efficiency by using VoIP.

Moreover, you can send various kinds of documents to the receiver via VoIP. Alongside the documents, you also can send images and videos to your client and staff members. Plus, you can share all these files without terminating the conversation/meeting you’re attending right now.

Furthermore, you can execute multiple tasks just by choosing the right kind of VoIP integrations. For example, Salesloft to monitor sales, Typeform to embed a form on any platform or page, or PicSync to sync your contact list with CRM and other services. Clearly, VoIP is to do more than just sharing conversation.

7) Compatibility

Furthermore, VoIP is like having a voice communicator that digitizes audio, sends and receives them online. In short, it’s the latest technology. And, if you want to use it with the newest headsets, smartphones, and other latest accessories, you can do that without having any issue. Therefore, if you are going to buy new technology for better work experience, don’t hesitate by thinking about the compatibility issues.

8) Advanced Features

Alongside the above basic features, VoIP also comes with some advanced features. Auto-attendant and automatic call forwarding are the popular ones.

Many of the solopreneurs are taking advantage of the Auto-attendant (Virtual receptionist) feature of VoIP. They use this feature to dial and answer calls, as well as to deliver recorded messages in multiple numbers. This feature gives their one-man or a few-man company looks like a well-developed one. Many companies are using the virtual receptionist feature to provide customer support to their customers. So the automated directories and updated information automatically try to solve a customer’s issue. Although, it shouldn’t have to require an executive’s manual actionability.

Furthermore, Automatic call forwarding of VoIP helps you to manage phone calls while you’re busy in an important meeting. This feature will automatically take calls and redirect them to another line. Now when this feature will automatically take calls- when you discard phone calls, or when you don’t pick up the phone? Also, on which line it will redirect the call? You can edit all these settings according to your preferences and priorities.

Also, features like 3-digit dialing, call queue, and voicemails to emails make the VoIP phone system best for small and mid-sized businesses.

9) Works Great with Softphones

Softphones are programs; the same as you install in devices, such as PC, Tablets, or smartphones. However, softphones programs are specifically designed to make phone calls through the internet. For example, Skype. Moreover, these softphones are getting popular among startups due to their multiple advantages. For instance, it’s portable, cost-effective, and saves extra desk space.

Furthermore, if you support work from home style, softphones are your friends. They allow you to connect with your colleague or boss from any part of the world. Also, smartphones present exciting features to make you more productive and to get the most out of your work.

Final Verdict

VoIP phone system for Small Business are great and they come with many useful benefits. VoIP has superior voice quality, advanced security systems, scalable nature, and cost-effective price. All these options make VoIP an ideal choice for startups and small businesses. Small businesses perform under a dense budget but need all these functionalities to grow faster. Moreover, a wide range of compatibility, multitasking, and added features are a cherry on the top of a cake.

In conclusion, VoIP phones are one of the best decisions you’ll ever make as a small business owner. All you need is a stable and fast internet connection to get all the benefits from VoIP. For more expert advise on VoIP services contact Telco ICT

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