Business phones system melbourne

iPECS UCP600

Telco ICT

iPECS UCP600

  • Telco ICT  Mobile Client (Android/iOS)
  • Telco ICT Video Conferencing
  • Telco ICT  Presence and Instant Messaging
  • Telco ICT  Outlook Integration
  • Telco ICT  Built-In Voicemail and Auto Attendant
  • Telco ICT  Built-in Automatic Call Distribution
  • Telco ICT  Centralised Control Transport Network (T-NET)

Description:

The Ericsson-LG iPECS UCP600 is a highly advanced and comprehensive unified communication platform designed to meet the diverse needs of medium to large businesses. Known for its cutting-edge features and seamless integration of communication channels, the iPECS UCP600 empowers organizations to enhance collaboration, streamline workflows, and optimize customer interactions.

Key features of the Ericsson-LG iPECS UCP600 include:

Scalability and Flexibility: The iPECS UCP600 is built to accommodate the growth of businesses over time. Its scalable architecture can be tailored to suit the unique requirements of medium to large enterprises.

Unified Communication Platform: This system integrates a range of communication channels, including voice calls, video conferencing, instant messaging, and presence information. This convergence enables employees to switch between communication modes effortlessly, fostering efficient teamwork.

IP Technology: Leveraging IP technology, the iPECS UCP600 ensures high-quality voice and video communication over internet connections. This not only enhances call clarity but also optimizes costs by utilizing existing network infrastructure.

Mobility Support: With support for mobile extensions and softphone applications, the system empowers remote workers and employees on the move to stay connected and productive from anywhere.

Advanced Call Management: The iPECS UCP600 offers advanced call handling capabilities such as call routing, interactive voice response (IVR), call queuing, and more. These features contribute to effective call management and improved customer interactions.

User-Friendly Interface: Featuring an intuitive user interface, the iPECS UCP600 minimizes the learning curve for users and administrators alike. This facilitates quick adoption and maximizes the system's potential.

Collaboration Tools: The system is equipped with integrated conferencing tools and collaboration features, allowing virtual meetings and collaborative work across different geographical locations.

Integration Capabilities: The iPECS UCP600 seamlessly integrates with essential business tools like CRM systems, email platforms, and other third-party applications. This integration enhances productivity and streamlines workflows.

Centralized Management: Administrators benefit from centralized management tools, enabling efficient configuration of user profiles, permissions, and system settings through a unified interface.

Security and Reliability: The iPECS UCP600 places a strong emphasis on data security and reliability. It incorporates encryption and security measures to protect sensitive communications and information from potential threats.

Anytime & Anywhere Connectivity : iPECS UCS mobile client, Communicator, Mobile Extension, DECT, and Wi-Fi terminals are optimized. Mobile communications are available both in and out of the office.

Improved Business Performance : iPECS CCS, IPCR, Attendant, NMS, Voicemail, Click Call and Skype for Business are all optimised. These applications enable users to build their own unified communications solution to suit their business.

Simple Installation & Management : Adopts advanced HTML5 based Web admin which is an intuitive simple solution to system configuration and maintenance. The Web Manager Install Wizard presents the basic installation in a series of simple steps.

Efficient investment : You can simply expand your capacity with license options. Invest in additional licenses as your business grows.

Key Features

  • Built-in iPECS UCS
  • Built-in iPECS ClickCall
  • Embedded VoIP
  • Embedded Voice Mail
  • Embedded ACD
  • Embedded SIP
  • Embedded audio conference
  • Embedded hotel features
  • Mobile extension
  • One number service
  • Web call back
  • ACD call statistics for multiple group
  • ACD Manager Protocol
  • SIP Interface
  • Alarm Messaging Server Interface
  • Emergency/Alarm call service
  • Simplified directory search and dial
  • Custom MOH support
  • VM to E-Mail forwarding
  • Centralized Voice Mail
  • Centralized control T-NET
  • System geographic redundancy
  • System hybrid geo-redundancy
  • Web administration
  • Web user portal

Applications

  • iPECS UCS
  • iPECS ClickCall
  • iPECS Attendant (Office/Hotel)
  • iPECS IPCR
  • iPECS CCX
  • iPECS CCX Report Plus

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    Common Questions

    Do you outsource your work overseas?

    No. We use local teams only. That way we can respond more quickly to any problems that may occur. We want your tech running smoothly so you can focus on what you do best.

    Is your support 24 hours?

    Yes. We have people available whenever you need us. We understand that your tech runs 24 hours, and you need it be working at all times.

    Are your services customised for my business?

    Yes. There is great off the shelf software. But we know one size never fits all. So anything we set up for you is designed to make your business run smoother and in the way you want it to.

    Are your services expensive?

    No. Reliable tech is the life blood of your business. We keep it running smoothly so your business can keep making money. All our services are fixed fees, so you never get any nasty surprises.

    What’s the next step?

    Simply book a chat with one of our experts. We’ll have a chat about exactly what you need and how we can help. If you like our approach then we’ll give you a fixed price quote and get everything up and running for you, fast!

    Telco ICT Group